Privacy Policy
Live it UP ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how our mobile application and related web services collect, use, and safeguard your information when you use our services.
1. Information We Collect
Device Location: When permitted, we collect approximate or precise location data from your device solely to calculate distance, estimate flight and transit costs to concert venues, and display relevant local events. You may refuse or revoke location permissions at any time and select a manual departure city instead.
Device and Usage Information: We may collect device language, locale (for currency formatting preferences), operating system version, and anonymous network diagnostics to ensure server connectivity.
Favorites and Preferences: Your saved favorite artists and search settings are stored locally on your device (using on-device storage) and are not linked to your personal identity.
2. Third-Party Data & Affiliate Links
Our app aggregates event, ticket, and flight information from licensed third-party partners (such as Ticketmaster, MusicBrainz, and Travelpayouts). When you click outbound links to purchase tickets or book travel:
- You will be redirected to the official third-party website or app.
- These third-party platforms have their own independent privacy policies and terms of service.
- We may receive affiliate attribution parameters to earn referral commissions when an order is completed.
3. How We Use Information
We use the collected information exclusively to:
- Provide real-time concert schedules, price ranges, and travel cost estimates.
- Maintain, monitor, and optimize backend server performance.
- Comply with legal obligations and protect against fraudulent activity.
4. Data Retention and Security
We implement standard industry encryption (HTTPS/TLS) for all data in transit. We do not sell, rent, or trade your personal data to third parties. Ephemeral location queries used for flight cost calculations are discarded immediately after computing estimates and are not stored in server databases.
5. Data Deletion & User Control
Live it UP does not require user registration and maintains no persistent personal user accounts on our servers. All your favorite artists, recent searches, and custom departure settings are stored exclusively on your local device (via AsyncStorage).
You can delete all stored data at any time by:
- Removing individual artists from your Favorites screen in the app.
- Clearing application storage in your device settings (Android Settings → Apps → Live it UP → Storage & Cache → Clear Storage).
- Uninstalling the mobile application.
For any privacy or data inquiries, you may also email us at partner@liveitup.events.
6. Contact Us
If you have any questions or requests regarding this Privacy Policy or our practices, please contact us at partner@liveitup.events.